// Support & Contact
If you have any questions, bug reports, feature requests, or need help with HideZone, please reach out directly! We are constantly working on improving the game and highly value player feedback.
I purchased the PRO Version, but it's not active?
Ensure you are signed into the Google Play Store or Apple App Store account used for purchase. Open HideZone, go to Settings (gear icon), and tap Restore Purchases. If issues persist, restart the application.
My location is jumping around or inaccurate?
HideZone requires precise location services. Play outdoors in open areas for optimal satellite line-of-sight. Ensure device location mode is set to "High Accuracy" and grant "Allow all the time" / Always Location permission so tracking stays uninterrupted when your screen locks during a match.
Players are disconnecting inside a lobby?
Ensure all players have an active cellular or Wi-Fi data connection. Make sure power saving / battery saver modes do not restrict background internet data for HideZone during a live round.